Term and Conditions

1. Our Store & Products

1.1 About Us

Bean Bag Chairs Store specializes in high-quality, comfortable bean bag furniture for homes, offices, and gaming setups. Our collection includes designer pieces, kids’ bean bags, gaming chairs, and luxury loungers to suit every need.

1.2 Product Descriptions

We take great care to accurately describe our products including:

• Bean Bag Armchairs and Sofas
• Gaming Bean Bags & Chairs
• Designer & Luxury Bean Bags
• Kids’ and Specialty Bean Bags (Maternity, Ingot, LayZ styles)
• Accessories like Replacement Covers and Footstools

Note: While we strive for accuracy, slight variations in color or texture may occur due to monitor settings and natural material variations.

2. User Responsibilities

2.1 Account Security

If you create an account with us, you’re responsible for maintaining the confidentiality of your login information and restricting access to your devices.

2.2 Accurate Information

You must provide current, complete, and accurate information for all purchases and account registrations, including:

• Correct shipping address
• Valid payment details
• Current contact information

2.3 Prohibited Activities

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape content or place orders
• Make fraudulent purchases

3. Ordering & Payment

3.1 Order Process

When you place an order:

1. You’ll receive an order confirmation email
2. We process orders within 1-2 business days (excluding weekends/holidays)
3. You’ll receive shipping confirmation with tracking when your order ships

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted systems.

3.3 Pricing & Currency

All prices are in US Dollars (USD). While we strive for accuracy, we reserve the right to correct pricing errors that may occur.

4. Shipping & Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Note: We ship worldwide except to some Asian countries and remote regions. Delivery times are estimates and may vary due to customs processing.

4.2 Delivery Responsibilities

Once shipped, you become responsible for the purchased goods. Any loss or damage after delivery is your responsibility.

5. Returns & Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition. To return:

1. Contact us within 15 days at [email protected]
2. Include your order number and item details
3. Wait for return approval and instructions
4. Ship the item back in original packaging

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

• Bean Bag Replacement Covers
• Maternity Bean Bags
• Items not in original condition

5.3 Refund Process

Refunds are issued within 5-7 business days after we receive your return, to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

Our bean bags are designed for residential use. We’re not liable for:

• Commercial use damages
• Improper use or modifications
• Normal wear and tear

7.2 Website Use

We strive to keep our site accurate and available, but we’re not liable for:

• Temporary unavailability
• Technical errors beyond our control
• Content accuracy of linked third-party sites

8. Governing Law

These Terms are governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts of Fulton County, Georgia.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: Bean Bag Chairs Store, 1495 Pine Garden Lane, Atlanta, US 30339